5 ways to use remote ID validation to verify identity and onboard customers

mobile ID on cell phone

Last updated on August 21st, 2024 at 12:32 pm

Mobile ID validation allows companies to onboard users directly from their smartphone

Read Time: 3 Min

An increasing number of registration and onboarding transactions are taking place online. Instead of sitting across a desk from an individual and verifying their identity in person (with assistance from ID scanning, of course), the process can now be done remotely using the individual’s mobile device. 

Verifying an individual’s ID from their mobile device is done by taking pictures of the front and back of the ID. Facial recognition can be added to confirm the face on the ID matches a selfie taken during onboarding. Visit our remote ID validation page for an in-depth explanation of the technology and how it can be integrated into your app or website. 

The following are examples of industries where mobile ID validation is commonly used for remote onboarding:

Gig economy

Whether you are enrolling drivers, passengers, delivery personnel, or renters, it is essential to verify each individual’s identity. When you add mobile ID validation to your registration process, you can confirm the ID is real and run a background check and driving record report. A full remote onboarding ID validation solution, like DIVE, also uses facial matching technology to verify that the person submitting the document matches the ID. Users of these apps are often in each other’s cars and homes, so verifying user identity increases safety to give your users peace of mind.

Banks and financial transactions

Many consumers prefer to open bank accounts and apply for loans online. It’s important for financial institutions to efficiently verify the customer’s identity when onboarding to remain compliant while not risking users abandoning applications due to confusing or time-consuming processes. Mobile ID validation allows you to confirm the ID is real, run OFAC and identity verification checks on the applicant, and confirm the identity of the person submitting against the identity on the ID.

Real estate

It’s understandable for a real estate agent to want to know who they are taking around town and into empty houses, or for multifamily landlords or property managers to want to confirm the identity of potential tenants. IDScan.net partner CheckpointID, a leader in mobile ID verification for apartment buildings, is a perfect example of mobile ID validation in the real estate space. This partnership allows leasing agents, property managers, and security guards to remotely validate government-issued IDs and verify the individual’s identity.

Dating apps

Fake accounts can not only waste user time and decrease satisfaction but can be dangerous, putting user safety at risk. Show your customers that you take their security and experience seriously by verifying each individual’s identity when they sign up for your app.

Pre-registration for mobile ID validation

If you manage a secure facility or are hosting an event where security is of concern, guests pre-register with their mobile devices to verify identity. If protocol calls for running background checks, these can be run simultaneously by platforms like DIVE. You can still use ID scanning technology at the entrance, but pre-screening adds another layer of security.

As always, contact a member of our team if you have any questions about adding ID validation to your remote onboarding process.

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