E-Seek M500 Dual Sided High Resolution ID Imager

Available conditions

E-Seek M500 ID Scanner and Forensic Imager is best-in-class for ID authentication for all government issued IDs and drivers licenses. In a single ID insertion, this device captures dual-sided images in high resolution as well as all information stored in the 2D barcode. Recommended for use with VeriScan ID Authentication.

About The E-Seek M500

The E-Seek M500 ID Scanner & Forensic Reader authenticates drivers’ licenses, military IDs or any identity card by extracting hidden security features contained in the barcode or magnetic stripe. It is our top selling ID scanner for ID authentication using UV, IR, and white light scanning, as well as checks against our proprietary hologram and watermark libraries.

The high-resolution imager captures both sides of the submitted card during this single card insertion.

The Model M500 also incorporates a high-performance PDF417 decoder (Linear: Code 39, Code 128), 3 Track magnetic reader (ANSI, ISO, CDL, AAMVA) with a high-speed USB device. It can read and authenticate all IDs which comply with ISO Standard Size (2.125″ x 3.375″).

E-Seek recommends to clean your M500 every 3000 scans using the maintenance cleaning kit for best results.

M500 cleaning cards >>


  • Duplex Multi-Color Image Capture
  • Single Pass Operation – 4-5 seconds to scan each ID and transfer data and images to Host
  • Detects Full-Color Ultraviolet Marks
  • RGB/Infrared Security Features
  • High-Performance 2D Linear Barcode Reader
  • Integrated 3 Tracks Magnetic Stripe Reader
  • USB 2.0 High speed
  • Jam Free – reliably handles thousands of scans without cleaning

Your Package Includes

  • 1 E-Seek M500 ID Scanner
  • 1 E-Seek M500 power cord
  • 1-year manufacturer’s warranty (optional 3-year extended warranty)


How it Works (Video)


Weight 4.25 lbs (does not include weight of power supply)
Dimensions 4.8″ H x 5.7″ W x 8.5″ D
Operating Systems Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8 or Windows 10.
Resolution CCD Color Type, 600 DPI, Duplex. Three Color Status LED’s. Three Sources – White, Ultraviolet, Infrared
Reading Capability 1D, 2D Barcode (PDF417), OCR
Image Capture Yes
ID Authentication Yes
Connectivity 2.0 USB
Powered USB/AC Power
Recommended Software ParseLink Autofill Software, VeriScan ID Authentication


Is the E-seek M500 the ID scanner used by the TSA?

Yes, the E-Seek M500 is commonly used by the Transportation Security Administration for scanning IDs at airport checkpoints. It is one of the most durable and reliable scanners on the market.


Can the E-Seek M500 scan passports?

No. The slot to insert an ID into the E-Seek M500 is only large enough for ICAO-compliant ID cards which includes drivers licenses, state issued IDs, and passport cards. For ID scanners capable of scanning passports, visit our passport scanner selection


Does the E-Seek M500 work offline?

The E-Seek M500 does not require internet access to scan IDs. However, the particular software you are using may require online connectivity. Both VeriScan ID Scanning & Visitor Management software, and ParseLink Data Automation software work offline. 

If you are using software other than VeriScan or ParseLink, you will need to consult your software vendor to determine offline functionality.


What kind of computer do I need to use the E-Seek M500?

Any computer capable of running Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8 or Windows 10.

If you are looking to perform ID authentication with the E-Seek M500, you will need a computer powerful enough to run authentication software. Check our quick search guide to see if your computer is capable of performing ID authentication


Does the E-Seek M500 work with Mac OS?

No. The E-Seek M500 is only compatible with Windows OS.


Do I need software for the E-Seek M500 to work?

Yes. We are providers of VeriScan and ParseLink solutions which are compatible with the E-Seek M500. The scanner is also compatible with other software, not provided by IDScan.net. Contact your software provider to confirm compatibility and functionality.


How does the E-seek M500 authenticate IDs?

The E-Seek M500 is a forensic document reader, which uses three light (white light, ultraviolet, infrared) to analyze documents. It also has multiple cameras to perform simultaneous six image capture, allowing for comparison to ID templates at the pixel level. 

In order to authenticate IDs, you will need to pair the E-Seek M500 with software such as VeriScan ID Authentication.


How long does authenticating an ID with the E-seek M500 take?

Authentication speed is dependent on the processing power of the computer. Optimal computers can authenticate an ID in roughly 8 seconds.


How often do I need to clean my E-seek M500?

It is recommended to clean the E-Seek M500 every 3000 scans or every six months, whichever comes first. This can be done using the E-seek M500 calibration card.


How is the E-Seek M500 powered?

The E-Seek M500 is powered via a cord that plugs into a standard electrical outlet.


Can the E-Seek M500 scan all US IDs?

Yes. When paired with either our VeriScan or ParseLink solutions, the scanner is capable of reading all government issued US IDs, drivers licenses, and passport cards.

Drivers & Setup

E-Seek M500 ID Scanner Hardware Driver

E-Seek M500 Scanner Reference & Setup