Retailers are increasingly turning to artificial intelligence to both protect their businesses and create safer, more seamless customer experiences. Among the most pressing threats is the rapid rise of fake and synthetic IDs — including everything from self-checkout scams to buy-online-pick-up-in-store fraud and larger-scale organizational retail crime.
A rising tide of fake and synthetic identities
Combating fake IDs has become an everyday reality for many retailers. Data from IDScan’s 2024 Fake ID Report showed that more than one million fake IDs were flagged by the platform in the last year, a stark reminder of how frequently bad actors attempt to pass through traditional identity checks. Whether used for underage purchases, return fraud, or as part of coordinated theft rings, fake and synthetic identities are undermining retail security at scale.
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