Hempie’s, a hemp dispensary with 5 locations in North Carolina, takes pride in being a leader within the hemp industry – not just by offering high-quality hemp products but also by adopting cutting-edge technology to enhance operations. In the ever-evolving landscape of the hemp industry, staying ahead of regulations and ensuring the safety and security of their community is paramount.
The problem
Hempie’s was facing a few primary issues that caused them to look into ID scanning technology: regulatory compliance, flagging fake IDs, and online sales.
As the hemp industry grows, so does the complexity of regulations surrounding it, and Hempie’s needed to ensure that all transactions were being conducted legally and safely in compliance with North Carolina laws.
With the increasing sophistication of fraudulent activities and underage purchases, Hempie’s team realized that relying solely on manual ID checks was no longer sufficient. Many newer fake IDs are not detectable with the eye, and stolen credit cards have become more prevalent. This poses significant risks to businesses like Hempie’s.
They recognized the need for an advanced, reliable solution to address these challenges head-on and started evaluating vendors.
The solution: VeriScan for dispensary ID verification
Hempie’s chose to implement VeriScan’s fast, accurate, and secure on-premises ID scanning solution to ensure they maintain compliance and catch fake IDs prior to sale, and our digital identity verification platform to enable age verification for online sales.
Hempie’s cited the following reasons for choosing VeriScan over other ID scanning providers:
- VeriScan’s technology is the most accurate and reliable on the market. VeriScan leverages advanced algorithms and machine learning to accurately verify IDs and detect fraudulent ones. This ensures that Hempie’s can confidently identify and prevent fraudulent activities.
- Staying compliant with state and federal regulations is crucial in the hemp industry. VeriScan technology helps them meet these requirements by ensuring that every transaction involving age-restricted products is verified and documented accurately.
- The user-friendly interface and seamless integration of IDScan.net’s system into our existing operations meant minimal disruption and a smooth transition for our team.
- Protecting our customers’ data is a top priority. IDScan.net uses robust encryption and secure data handling practices to ensure that all information is kept safe and confidential.
VeriScan for on-premesis age verification
Hempie’s decided to use mobile ID scanners to enable age verification and fake ID checks at all 5 of their brick-and-mortar locations.
VeriScan instantly verifies customer age and catches fake IDs, ensuring all of Hempie’s sales are compliant with applicable regulations. The VeriScan visitor management platform also allows staff to analyze demographic data for marketing purposes, track busy days and times for staffing, and manage banned lists to keep troublesome patrons out of their establishment.
Digital identity verification for online sales
In addition to scanning IDs in person, Hempie’s has adopted the VeriScan digital identity verification platform into their online retail site. This enables them to sell age-restricted products and maintain full compliance with regulations.
The process for customers is simple – they are prompted to take photos of the front and back of their ID, then a selfie. Within seconds, their age and identity are verified and they can proceed with the checkout process.
While some online hemp retailers have less robust age verification, as online age verification becomes more highly regulated, Hempie’s is prepared for online sales regardless of restrictions put in place.
Outcome
Since implementing VeriScan about four months ago, Hempie’s has seen significant positive outcomes, not only protecting the business but also maintaining the integrity of the hemp industry as a whole.
Enhanced fraud detection
Hempie’s implementation of VeriScan for in-person and online purchases has led to a reduction in fraud. Not only are they efficiently verifying age and catching fake IDs, the platform has also empowered them to stop transactions involving stolen credit cards.
Increased operational efficiency
With automated ID checks, staff can process transactions more quickly, reducing wait times for customers and improving overall efficiency.
Improved customer trust
Hempie’s customers have appreciated the added layer of security, knowing that the business is taking proactive steps to protect their interests. This has strengthened their trust in Hempie’s as a responsible and reliable retailer.
Regulatory compliance
By ensuring that all ID checks are thorough and accurate, they are better equipped to comply with current and upcoming regulations for both brick-and-mortar and e-commerce sales. This positions them as a leader in the industry, setting a high standard for others to follow.
If your dispensary is looking for an efficient solution to maintain compliance and catch fake IDs, reach out to one of IDScan.net’s identity verification experts today.
