BoxxTech is a groundbreaking age-verifying vending machine company, headquartered in Phoenix, Arizona.
In 2020, the founders of BoxxTech decided they wanted a way to serve alcohol in vending machines, specifically for events and within the hospitality sector. Vending machines with beer, wine, canned cocktails, and seltzers could take the strain off of bartenders and staff while increasing customer satisfaction and revenue.
The challenge of selling alcohol in vending machines
In order to sell alcohol, or any age restricted product, in a vending machine, a specific technological setup is required. BoxxTech’s founder knew they needed a system that was efficient, reliable, and secure to create a successful product. While they had implemented an age estimation system that could approve sales if the patron was older than a set threshold, they needed a system that could authenticate IDs and verify identity in cases where the age estimation was not sufficient.
Verifying IDs at unattended retail machines relies on the integration of AI software, biometric analysis, and image processing applications to:
- Verify that the presented ID is legitimate
- Verify the person presenting the ID matches the photo
This verification process must be efficient in order to ensure lines don’t form and customers have a positive purchasing experience.
The solution: IDScan.net’s identity verification and ID authentication technology
After researching and evaluating several ID verification providers, BoxxTech decided to partner with IDScan.net to integrate our identity verification and ID authentication system. IDScan.net’s ARV solution is powered by VeriScan, IDScan.net’s core ID authentication and identity verification technology.
The solution is a simple process for users and only takes about 30 seconds. The onboard screen prompts customers to insert their ID, then look at the onboard webcam and complete a simple, randomized action, such as turning their head to the left. Meanwhile, the system is authenticating the ID and identity using AI-powered face-matching technology. If all checks are passed, our software gives the green light for the machine to proceed with the sale.
ARV is easily embedded directly into BoxxTech’s vending machines to verify ID legitimacy and customer identity, ensuring compliance with laws and regulations and that all sales are to customers 21 or over.
BoxxTech’s successful alcohol vending machines
BoxxTech’s vending machines have been met with rapid adoption since their launch, especially in the hospitality and events industries.
“We are excited to be among the first companies to make unattended alcohol sales safe and effective by embedding ID authentication directly into the machine,” said Lauren Smee, Boxxtech’s CEO. She continued, “For busy environments like stadiums and festivals, The Boxx is an ideal way to keep lines down for pre-packaged products, and reduce staffing costs while still serving the same amount of product.”
Alcohol vending machines at the Big Game: Superbowl Stadiums
BoxxTech vending machines have become a fixture at Superbowl stadiums. BoxxTech wowed customers and staff at the 2023 Superbowl in Phoenix, AZ, leading organizers to double BoxxTech’s footprint the following year in Las Vegas, NV.
Superbowl 2023 was massively successful for the alcohol vending machines, reaching 120 transactions an hour and record daily sales.
BoxxTech vending machines will be strategically placed around New Orleans for the 2025 Superbowl, including in the Caesars Super Dome, the Ernest N Morial Convention Center, and Caesars Casino. This allows Superbowl attendees and visitors in town for Mardi Gras to all share in the efficient and tech-powered purchasing experience.
Permanent alcohol vending machine locations
Many high-traffic venues have permanent vending machines to allow for sales year-round. Locations include:
- Allegiant Stadium | Las Vegas, NV
- Progressive Field | Cleveland, Ohio
- Holiday Inn | Denver, CO
- ALoft | Philadelphia, PA
- High5 | Austin, TX
- Coming soon! Harry Reid International Airport | Las Vegas, NV
Alcohol vending machines at events
- CES 2023 | Las Vegas, NV
