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Enhance Your Customer Relationships

VeriScan Online: Tags

This week, we are going to jump back a few weeks to highlight a user feature of VeriScan Online that will help you improve how you and your employees interact with customers.

As most of you know, VeriScan Online has a “Tags,” section. Tags can be used in multiple ways but we will discuss two of them as well as their latest capabilities.

Here is what you will learn:

  • Use a tag to make a particular comment about a customer
  • Have the tag serve as a destination reference
  • Multiple tags per customer

Improving Customer Interaction:

  • Let the tag make a statement about your customer: If a customer has a particular habit, let this be reflected in the tag. For example, if a customer is fond of a particular server, have the tag denote this. They will appreciate the fact you remembered their preferences.
  • Let the tag act as a destination: Let your customer know that you are on your game. If you have a customer that is scheduled to visit a particular location at your establishment, tag them with that location name. Not only does this show personalization, it demonstrates streamlined operations.
  • Multiple tags per customer: We recently added the component of  having multiple tags per visitor. This will help you operate even more efficiently as you are no longer limited to using a tag as a comment or as a destination. This combination will help you and your business operate at its highest capacity.

 

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A business that knows its customers:

Now that you know how to use tags, go out and impress your customers!

 

 


To learn more about VeriScan Online  Click here.

To set up a demo or ask any questions, please call 888-430-8936 x 103 or email [email protected]

Fake IDs

Fake IDs are becoming more and more prevalent. Keeping Identities Safe just released an article about the increase of Chinese ID counterfeiters. It is alarming to think that TSA failed 95% of its tests with undercover agents, allowing such items as bombs and banned weapons to pass through security, in many cases using fake IDs.

In an environment where the world is rife with terrorism and threats, it is important to see how we can protect ourselves by minimizing these threats. As we all know, minors also use fake IDs to purchase alcohol. According to the CDC, each year alcohol kills over 4,300 people under the age of 21. As the quality of fake IDs improves, it is important that our means of combating them exceeds these improvements. Specialized training of law enforcement officials, in combination with ID scanning technology can save money and lives. See how we can benefit your company by going to idscan.net.