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ID Scanning & The Hospitality Industry: Guest Experience is Crucial/in IDScan /by Alycia
ID Scanning goes well beyond age verification. It helps businesses in a variety of industries increase productivity, automate data capture, streamline visitor management and optimize operational efficiency. The hospitality industry is no exception. ID scanning automates guest check-in; this not only increases efficiency but provides a better experience for hotel guests. Below, you will learn how this process works and the best solutions for small/mid-sized operations as well as larger chains.
With technology from a company like IDScan.net, hotel operators scan a guest’s ID and collects their information in less than 1 second. The information that the scan collects is up to the hotel operator. Once you determine what information you want collected, after the ID is scanned, IDScan.net’s software populates it directly into your PMS. There are a few different scanning options in terms of software depending on whether the hotel is a large or small operation.
Larger Hotels. If you are part of a large hotel operation and have your own application, then an ID scanning SDK such as that from IDScan.net would be your best option. The SDK will give you the ability to have the ID scanning component built directly into your own application. This way you can continue to use your application without any additional steps.
Smaller & Mid-size Hotels. If you are a somewhat smaller hotel, then the ID scanning solution-WizzForms Plus M280 would be your best option. WizzForms Plus is an app that is essentially a keystroke emulator. It will populate your PMS according to the profile you create which tells the app where to input what. In addition, it captures images of the ID and credit card so you can link said items to the ID scan and search for them later if necessary. This is great when it comes to fighting chargebacks.
Regardless as to whether you are part of a large chain or a boutique hotel, providing a positive guest experience and operating at your highest level are invaluable assets. To learn more about IDScan.net’s hospitality solutions click here.