You’ve experienced it before. A customer comes to your nightclub, spends a lot of money, and a week later issues a chargeback through their credit card company. This phenomenon is a result of something called “buyer’s remorse”, and it affects thousands of clubs all over the country on a weekly basis.
Chargebacks directly hurt your business’s bottom line and lead to a significant loss on your books. With chargebacks becoming a frequent occurrence in the nightclub industry, how do we protect ourselves from these costly transactions?
Here at IDFalcon, we developed a fully integrated system that helps you keep track of visitors and prove that they were on your premises. We integrated ID scanning, image capture, fingerprinting, and electronic signature into a system that is still easy-to-use, fast and efficient, and most importantly, effective.
Crazy Horse III in Las Vegas found VeriScan Plus and the M-280 scanner to have an immediate impact on their club’s operations. By utilizing it at the VIP section of their club, Crazy Horse III is able to quickly capture all of the customer’s credentials and information to protect themselves from fraud and chargebacks. The system is also fast and efficient, which allowed them to still deliver an extremely high level of customer service and an excellent customer experience.
Many of our customers have championed that the major benefit of VeriScan Plus and the M-280 is the ability to capture three forms of identification in fewer than 5 seconds – customer information (name, age, gender, address, etc.), a picture of the person, and an image of their driver’s license and credit card. We also integrated fingerprinting and electronic signature as an additional level of security to guarantee that customers cannot issue a chargeback.
Chargebacks are costly, but they don’t have to hurt your club. With our new system, chargebacks are a thing of the past. Stop “buyer’s remorse” and start fighting chargebacks.
For more information, please visit the VeriScan Plus and M-280 Product Page.
About IDFalcon: IDFalcon provides ID scanning solutions that read driver’s licenses, military IDs, and other state IDs for access control, automatic data capture, and age verification. They have 10+ years of experience in the ID scanning industry and pioneered ID scanning for mobile apps. Some of their clients include Sapphire Club in Las Vegas, Caesar’s Entertainment, Molson Coors, Hooters, and Borgata Casinos.