Mobile Identity Verification and Improving Accessibility

There are many different groups of people for whom getting out of the house to appointments or to run errands can be difficult. The elderly, disabled, parents of young children, and people with non-traditional work schedules often find it tricky either physically or time-wise to complete tasks for themselves leaving them feeling dependent on either family or paid professionals to help them. Particularly for seniors and the disabled, feeling dependent in this way can be a major source of stress and can even lead to depression Additionally, if they do not have family and/or can’t afford to pay for help, this can leave some to really struggle. Mobile identity verification can lend a strong helping hand in these situations for many industries. Mobile identity verification is the process of digitally assessing the legitimacy of a customer’s identification document and comparing it to a picture of the customer, all from their smartphone.

What industries can benefit from mobile identity verification?

There are many industries that could provide more accessibility to their customer base by using mobile identity verification. To name a few, banking, healthcare, and education could all be given a boost by implementing mobile identity verification.

In banking, fraud prevention is always an understandable concern when onboarding new customers and traditionally, this has meant that meeting with the potential customer in person is very important. However, mobile ID checks can grant customers the accessibility they’re looking for while also providing peace of mind to those working in the financial industry. Customers would be able to open accounts and make changes online all while supplying the financial institution the necessary documentation.

The healthcare industry has made a major shift in the past few years toward online appointments in order to prevent illnesses from spreading, but offering telehealth appointments also provides an accessibility-friendly solution to those who have less urgent health concerns or questions. Allowing patients to verify their IDs mobily gives moms and those with non-traditional work schedules flexibility as they do not have to account for travel time to appointments in their busy lives. For those who have trouble physically leaving the house, mobile identity verification gives them the freedom and independence to meet with their doctor to ask questions or have quick chats via their smartphone.

The field of higher education could also benefit from mobile identity verification. Most colleges and universities offer some online options nowadays for taking classes, but a concern for this industry is test-taking. How can they be sure that the person taking the test is the student they say they are? How do they know that it’s not someone paid by the registered student to take their test for them? Professors can’t be expected to keep track when they have hundreds of students in their online classes. But this can leave those with disabilities or work scheduling conflicts in a rough spot if they have to physically make their way to the campus. Mobile identity verification can ensure accessibility here as well. Implementing mobile ID verification means that students can take all parts of their college courses, including the tests, from home and on their own time without professors having to worry that cheating is occurring.

How can these solutions be implemented?

At IDScan.net, mobile identity verification is a simple process that is easily integrated into your current online platforms. DVS is our Document Validation Service that provides your customers an accelerated and simplified mobile ID verification for customer onboarding. The customer takes 3 images:

  • Front of the ID
  • Back of the ID and
  • A selfie

The automation performs mobile ID verification by checking that the ID is formatted correctly on the front and back. It also checks that the information in the barcode matches what is displayed on the front of the ID. It then queries the USPS database to confirm that the address on the ID exists. Lastly, it moves to the pictures, calculating a confidence percentage in facial match between the photo on the ID and the selfie supplied by the customer. The selfie is run through anti-spoofing processes to assure it is legitimate.

The customer’s picture is first compared to a database of known faces to ensure that a human face is indeed pictured. A complex algorithm then maps the customer’s face and compares the unique layout of the pictured face to the face on the ID provided. The mobile ID verification automation can then see more definitively whether or not the faces match and provide a percentage to represent the confidence it has in the faces being the same. Additionally, our Document Verification System can verify most identification documents including driver’s licenses, passports, passport cards, green cards, and international documents with an MRZ (Machine Readable Zone).

FAQ:

Why is accessibility important?

The elderly, disabled, parents of young children and people with non-traditional work schedules often find it tricky either physically or time-wise to complete tasks for themselves leaving them feeling dependent on either family or paid professionals to help them. If they do not have family and/or can’t afford to pay for help, this can leave some to really struggle.

How can mobile identity verification improve accessibility?

IDScan.net’s Document Verification System uses three photos of the customer and their ID to verify that both the customer and the identification document are legitimate. These pictures are all taken with the customer’s smartphone without them having to step one foot out of the house.

What document types can our Document Verification System verify?

Our Document Verification System can verify driver’s licenses, passports, passport cards, green cards, and international documents with an MRZ (Machine Readable Zone).