On May 1, 2023, we will begin transitioning our 6,500 existing customers to a more streamlined licensing model. We are kicking off this process with our flagship product: VeriScan. With this transition comes new VeriScan pricing as well.
I wanted to write a personal note to address this transition, as many of you have been long-term, loyal customers and have entrusted us to keep your business secure and compliant for many years.
The process of moving from a desktop-software model to a wholly SaaS model has been underway for nearly 18 months. IDScan.net has offered the VeriScan product for more than ten years, and we have built out a variety of variations, feature-sets, and licensing models since that time. As of writing this blog, we currently have customers on 16 different versions of VeriScan. As you can imagine, this creates internal conflict as we manage the priorities of managing multiple codebases, product interfaces, customer support needs, and hardware integrations.
Meanwhile, fake IDs are becoming more and more sophisticated, and our machine learning team is working overtime to continue combatting fraudsters.
So, our engineering and product development teams have been hard at work bringing our most popular features and best-in-class fake ID detection into a single product suite. This includes multiple upgrades that have been requested by our partners for years:
Dark mode for Windows for low-light environments!
Easier management of multiple compliance/PII settings for our multi-state customers
Better filters, history, and exports by any and all collected fields
Greatly improved user interface for our VeriScan Cloud portal
Best-in-class 2D barcode security that catches IDs with barcode anomalies
ID authentication that detects up to 95% of fake IDs
I am so proud of our team and the work that has been done to make VeriScan the best ID scanning software, fake ID detection software, and visitor management system on the market. Moving forward, this streamlining will ensure that everyone benefits from our innovation and our ID parsing and barcode security engines.
For most of our customers, this means a modest increase in license costs.
However, for our customers who have previously been using a desktop-only product, or a one-off solution with special pricing, this may appear to be a substantial step-up in pricing to get onto VeriScan Basic, which is priced at $350 annually. Retaining your business is important to me and our team, so please reach out to your Account Representative so that we can work with you directly to help you find the right plan. We want our long-term customers to be the beneficiaries of all these new enhancements and best-in-class tech, as well as rewarded for sticking with us for so long.
Your Account Representative, or Customer Support Agent, will be reaching out in advance of your next renewal to help you get set up in our Billing Portal, and determine what discounts you may be eligible for. If you are reading this in advance of your renewal, you can reach out proactively and migrate to our central VeriScan platform at any time.
Again – we deeply appreciate our customers, their feedback, great ideas, and enthusiasm for our business over the years. We could not do this without you, and we are excited to roll out the latest and greatest in 2023.
https://idscan.net/wp-content/uploads/2022/12/Terry-Slattery-Jim-Burke-IDScan.net-Announcement-scaled.jpg13382560Jillian Kossmanhttps://idscan.net/wp-content/uploads/2022/05/IDScan.net-Logo-300x137.pngJillian Kossman2023-03-14 10:29:582023-03-20 13:50:16New VeriScan Pricing - A Note From Our CEO
New Orleans, LA (April 1, 2023) – The US-based team has grown 30% in the last two quarters. Most recently, three new team members have joined in key positions, showing that IDScan.net expands its workforce in key roles. This growth in human capital comes just months after IDScan.net announced changes to executive leadership with the appointment of Terry Slattery and James Burke as CEO and Executive Vice President respectively.
“Growing the team is a key priority for IDScan.net as we look to rapidly scale,” said CEO, Terry Slattery. “I’m thrilled that we’ve been able to hire so many talented individuals in a time when many tech companies are reducing their workforce. Adding seasoned individuals with a passion for identity technology to our team will be key to our success in 2023 and beyond.”
Announced among the new hires:
Miles Zervigon has joined as Director of Enterprise Solutions, focused on integration and API sales. Zervigon has a deep background in B2B sales and working with a developer audience. He most recently led the BDR team at venture-backed startup, Nylas. At IDScan.net, Zervigon will work closely with customers utilizing IDScan.net’s library of developer tools, and digital identity verification APIs.
Deanna Sparkman has accepted a leadership position as the Director of Human Resources, where she will oversee total rewards, and recruit & retain top talent. Sparkman spent more than eleven years at New Orleans tech company TurboSquid, growing the local team of 10 to over 100 employees. There she helped lead the creation of an office in Romania which grew rapidly. Sparkman’s successful approach with her teams allowed for an impressive employee retention rate of 8+ years at TurboSquid, ultimately, helping the company navigate through its 2021 sale to Shutterstock.
Rachel Schaffer also joins the sales team as a Sales Administrator. In this role she will help streamline sales processes and support sales leaders in enterprise, cannabis, and casino sales. Rachel brings a diverse skill set to the team, with a background in insurance sales and policy management, as well as more than 15 years in a high pressure role as a 9-1-1 operator in Washington State.
IDScan.net has additional hires planned over the next six months as it looks to continue scaling its commercial organization. IDScan.net expands its workforce continuously in aim of improving the company. The company is focused on individuals with enthusiasm for innovative technology and building outstanding customer relationships. Under Sparkman’s leadership, the company aims to continue developing its unique, performance-based culture and an exceptional employee experience.
IDScan.net is the leading AI-powered identity verification platform focusing on age validation and fraud reduction for high compliance industries. We have enhanced digital and physical environments for more than 6,500 customers including IBM, Shell, AMC Theaters, Trader Joe’s, and Circa Casinos. For more information, visit www.idscan.net.
https://idscan.net/wp-content/uploads/2023/03/IDScan.net-Q1-2023-Team-Growth-Header.jpg4501600Jillian Kossmanhttps://idscan.net/wp-content/uploads/2022/05/IDScan.net-Logo-300x137.pngJillian Kossman2023-03-07 08:18:132023-03-21 11:34:31IDScan.net Expands Its Workforce In Key Roles
A few weeks ago, we received news that Panasonic was planning to make substantial changes to their ID scanning hardware lineup, including the TOUGHBOOK line. Our team internally began planning for these changes, while awaiting official word from our contacts in the Panasonic HQ.
The N1 has been a staple of the IDScan.net handheld scanning portfolio for some time and is a favorite of bars, nightclubs, casinos, and dispensaries due to its durability. It has been one of our best-selling products for more than two years, and we have many clients who have standardized operations around this portable ID scanner.
We want to reassure our clients of our continued commitment to supporting their ID scanning needs, and provide some guidance on next steps for N1 owners.
When will the N1 be officially sunset?
Panasonic will take its final orders for manufacturing runs of the N1 TOUGHBOOK ID scanner in Summer 2023.
Software support will continue through August 2027.
Hardware and parts support will continue through August 2029.
Will VeriScan continue working on the N1?
Absolutely. You will not experience any changes in service on your existing Panasonic scanner.
Is the warranty on my N1 still valid?
Yes. Your manufacturer’s warranty and any extended warranties you purchased are still valid and will be honored.
Will more Panasonic N1’s be available to purchase?
Panasonic has committed to a final production run of FZN1 TOUGHBOOK line scanners. If you are looking to purchase a backup unit or two, we highly recommend placing an order now with your Account Rep, or through the IDScan.net store. Your N1 order will be added to IDScan.net’s larger bulk purchase, which will ensure you are part of the final production run, and receive an additional scanner.
What alternative handheld scanners do you recommend?
Currently, we are recommending the Zebra TC21 Handheld ID Scanner. It can perform all the same functions as the N1 unit, at a lower price point. We are sourcing custom hard cases for the Zebra scanner to improve durability and longevity in high-volume scanning scenarios. You can compare all of the handheld ID scanners we offer on our Compare ID Scanner page.
https://idscan.net/wp-content/uploads/2023/02/panasonic-to-discontinue-n1-toughbook-handheld-id-scanner.jpg8451600Jillian Kossmanhttps://idscan.net/wp-content/uploads/2022/05/IDScan.net-Logo-300x137.pngJillian Kossman2023-02-27 13:40:012023-03-23 09:37:32Panasonic to discontinue the TOUGHBOOK line, leave Android market
New Orleans-based technology company, IDScan.net is pleased to announce the appointment of Mike Eckert to its Board of Directors.
“Mike has been a key advisor to the business for many years. His expertise in helping businesses prepare for scale has already benefited the team many times over the past ten years,” said CEO, Terry Slattery. “His election to our Board of Directors only formalizes the mentorship he provides to our leadership team already.”
Mike served as President and CEO of The Weather Channel’ and Weather.com for 14 years, and later served as the Chairman and CEO of Pathfire, a leading digital video asset startup which was later acquired. He then became deeply involved in the fundraising community both locally and nationally. In New Orleans, as Chairman of the NO/LA Angel Network, on the Investment Committee of The Pelican Angel Funds, and the New Orleans Startup Fund, and on the Limited Partner Advisory Board of the Louisiana Funds, a Venture Capital firm; as well as regionally with the Atlanta Technology Angels. He is a passionate advocate for early-stage technology companies.
“It is an honor to be formally involved with the IDScan.net team. IDScan.net has continuously impressed me with the technology output of its engineering team, as well as its ability to remain flexible and profitable in a rapidly changing market with many venture-backed competitors,” said Eckert.
IDScan.net finished 2022 with another year of strong growth in customer acquisition and technology innovation. In 2023 it will roll out a significant update to its flagship product, VeriScan, which is capable of detecting up to 95% of fake IDs.
https://idscan.net/wp-content/uploads/2023/02/Mike-Eckert-Joins-IDScan.net-Board-of-Directors-Header.jpg4501600Jillian Kossmanhttps://idscan.net/wp-content/uploads/2022/05/IDScan.net-Logo-300x137.pngJillian Kossman2023-02-07 08:04:412023-03-07 09:31:24Mike Eckert, Chairman of the NO/LA Angel Network Joins the IDScan.net Board of Directors
Happy Holiday! First, a sincere “thank you” to our customers and partners who have helped make 2022 our best year yet!
Here’s a quick overview of the most important news stories of the year, and some of our company highlights!
2022 Identity Verification Trends
The global identity verification market is currently valued at $8.43B. It is expected to grow to $32.94B by 2023, increasing at a CAGR of 16.35% over that time. COVID-19 continues to help accelerate digital account opening and the need for contactless onboarding processes. Additionally, the increasing frequency of identity theft and identity-related fraud is driving businesses to increase their spend on identity verification services. Though large enterprises account for 68% of global spend on identity verification services, small business investment in the vertical is also growing, as scammers are targeting vulnerable businesses with smaller IT and cybersecurity budgets.
Terms such as “validation” and “verification” have been replaced with the broad term of “identity proofing.” Gartner’s 2020 report on the industry established the term, but we really saw adoption increase in 2022, as firms searched for a way to define their solutions more broadly, and differentiate between “authentication” which encompasses password and device management.
Mobile Drivers Licenses (mDLs)
More than 30 states have now either launched, or are piloting digital drivers licenses. Although there is not yet a standard for these apps, they are incredibly popular due to their convenience; more than 70% of global citizens say they would like to have their identity document on their phone.
Apple is emerging as a leader with their solutions for adding drivers licenses to a digital wallet, however this raises accessibility concerns for Android users. Thales Smart ID (used by Florida) is another major player. Every conference we attended in 2022 had multiple sessions on mDLs and the future of digital identity.
Death of the magstripe
All driver’s licenses and state IDs contain multiple symbologies (machine readable technologies) which store data and can be scanned by different devices. For many years, all IDs contained magstripes, which are the big black strip on the back of the ID. Magnetic recording was first invented in 1950, and is used on credit cards, ID cards, and other cards such as hotel room keys and food stamp cards. However, with all states now currently using the PD417 2D barcode, magstripes have become redundant. Iowa, Florida, Pennsylvania, Wisconsin and Montana IDs and driver’s licenses no longer utilize magstripes, and more states are expected to follow suite.
With EMV chips largely replacing magstripes on credit cards, magstripes are quickly falling out of favor across multiple use cases. Compared to 2D barcodes, magstripes contain less data, are more easily damaged, and are easier to duplicate, thus making them a greater security risk.
The declining popularity of the magstripe also relates to a broader trend, towards machine readable technologies that can be scanned and de-coded using a mobile phone camera.
Facial recognition pulling ahead as the #1 biometric identifier
Although iris scans, voice recognition, vein mapping, and fingerprinting have all been positioned as the future of biometrics. However, facial recognition has continue to lead the way as the most popular form of identity verification. Amongst businesses, facial recognition is most popular due to the ability to face match to the photo on the ID. Thus, it does not require any specialty scans to capture an initial biometric marker.
Challenge questions are getting technical
The “challenge question” has been a mainstay of identity verification for years. They have typically been questions such as “what is your mother’s maiden name?” or “which address have you lived at?” However, now challenge questions are shifting to verify wireless providers, phone types, and browsers.
Age limits on product purchase are a top priority for legislators
The June 2022 FDA decision to deny Juul authorization to continue selling e-cigarettes is a bellwether event for the industry, coming on the heels of a change to the federal minimum age for tobacco sales. Across all states, regulations for the sale of alcohol, tobacco, cannabis, and other age-restricted products are becoming more stringent. Supplements, weight loss products, pornography, firearms, Tide pods, and other products have all been the subject of regulatory debate. The prevalence of delivery services and online purchasing only adds to the conversation, as most eCommerce stores do not have sophisticated age verification technology in place.
We predict more states will begin to expand legal verbiage around age verification for age restricted purchasing to encompass both online and offline sales, and that supplements, kratom, CBD, and additional products will start to attract attention due to their popularity amongst young people.
Biggest Identity Verification News Stories of 2022
2022’s most talked about news stories related to identity verification, age verification, biometrics, and more.
We launched VeriScan Fingerprinting, which uses livescan devices to create .EFT files, accepted by the ATF and other government entities for background checks. .EFT file submission can reduce approval times from 18 months to 6-8 weeks.
We launched our ID Scanning Laws Portal, now free and accessible to all – keep abreast of the latest legislation related to identity verification.
Cheers to an amazing 2022, and even more excitement in 2023!
https://idscan.net/wp-content/uploads/2022/11/Happy-Holidays-Email-Header.jpeg250600Jillian Kossmanhttps://idscan.net/wp-content/uploads/2022/05/IDScan.net-Logo-300x137.pngJillian Kossman2022-12-02 13:58:312022-12-06 10:10:302022 Year in Review : ID Scanning & Compliance + IDScan.net Company Updates
At IDScan.net, we pride ourselves on the trust we build between ourselves and our customers. Part of that trust comes from the vigilance and constant improvements being made to our software from a data privacy standpoint.We strive to ensure that our company maintains the highest and most up to date certifications and accreditations, and the latest of those accolades is SOC 2 compliance.
Our journey to SOC 2 compliance was completed in 3 major steps. In Fall of 2019, we completed a Readiness Assessment. Then in January 2021 we obtained our SOC 2 Type I report. The final step in achieving compliance came in October 2022 when we were able to complete the SOC 2 Type II audit and obtain our report. By achieving this compliance, we are able to assure our customers that their sensitive information remains safe and protected within our company.
What is SOC 2 compliance?
Service Organization Control 2 (SOC 2) is a subsect of the American Institute of CPAs’ Service Organization, but what does that mean? SOC 2 is a voluntary compliance standard for service organizations, developed by the American Institute of CPAs (AICPA), which specifies how organizations should manage customer data.
It is especially imperative that technology companies achieve SOC 2 compliance because oftentimes, they are storing information and data in a cloud based environment. Having private data in the cloud can make it more susceptible to data breaches without the proper precautions in place.
What are the two types of SOC 2 reports?
Type I: This report is a standalone snapshot of the company’s control landscape on any given day. This type of audit is designed to assess a vendor’s systems and whether their design is suitable to meet relevant trust principles.
Type II: This report attests to both the design and the operating effectiveness of controls over a defined period of time, usually between 3-12 months.
How to become SOC 2 Certified
The SOC 2 certification is awarded based on compliance with one or more of the 5 trust principles:
Security: The company in question must be able to show that their system, and thus their customer’s data, is protected from unauthorized access. By proving this access control, it ensures both the auditor and the customers that measures are in place to prevent misuse, theft, or improper removal of sensitive data.
Availability: The company being audited must prove that the system has controls in place that ensure the information is available as needed. For example, if the server goes down, there must be measures in place to ensure that the service will be rerouted in a way that makes it available for the end user.
Processing Integrity: This test is designed to ensure the system is achieving the purpose it was designed to. Especially for software companies, it is critical that the correct data is delivered to the correct customer, and at the correct time.
Confidentiality: Information that is deemed confidential should have certain protections in place to ensure that the information stays private. These protections must include encryptions that work to protect sensitive information during transmission of said data. A prime example of encryptions are firewalls.
Privacy: This final principle addresses how a system collects, uses, retains, discloses, and disposes of any personal information in accordance with their privacy notice as well as in accordance with the AICPA’s Generally Accepted Privacy Principles. This principle is particularly important because it protects against the unauthorized access of any personally identifiable information (PII), like race, age, health, sexuality, etc.
Why SOC 2 Compliance is Important
By becoming SOC 2 certified, you are promising your customers that you value their privacy with the utmost regard. You are letting them know that your company has taken every measure necessary to provide them with the services they need, while ensuring that you respect and protect their sensitive information.
At IDScan.net, we strive to comply with all 5 of the trust principles to safeguard our customers’ private information. By attaining this SOC 2 Compliance, we are able to prove to our customers that we do actually implement those security measures that we pride ourselves on.
At IDScan.net, we seek out individuals who are innovators, creative, go-getters, and who are passionate about the tech industry. We strive to create a safer and smarter world through technology, and we’ve recruited individuals who believe in our vision.
https://idscan.net/wp-content/uploads/2022/03/IMG_8954.jpg9001200Kayla Fletcherhttps://idscan.net/wp-content/uploads/2022/05/IDScan.net-Logo-300x137.pngKayla Fletcher2022-03-24 14:31:292022-03-28 16:27:43IDScan.net Continues to Grow, Expands with New Director of Marketing