Multifamily apartment building

Case Study: Checkpoint ID Fights Fraud in the Multifamily Industry

IDScan.net develops custom identity verification solution for multifamily industry leader.

Read Time:  3 Min

The following is a case study for a custom-built solution for CheckpointID. A PDF of the case study can be found by clicking here.

Background

Headquartered in Carrollton, Texas, CheckpointlD is the leading fraud prevention service in the multifamily industry. In the past two years, the company has grown from serving 21,000 units to serving more than 500,000 units, making the fastest-growing company in the apartment space. 

Challenge

CheckpointID’s mission is to help transform the multifamily ID verification practice by making the leasing process safer, more accurate, and more objective. But the growing epidemic of fraud in the multifamily space resulted  in unpaid rent, damage to properties, and putting assets and lives at risk. The company required a game-changing solution for property managers to combat fraud, reduce loss, and protect employees from criminal assault during tours. 

Solution

CheckpointlD partnered with ID scanning leader IDScan.net to create an ID validation system that provided  an additional level of safety and security. Property managers, leasing agents, and security guards use an iPad to scan a potential resident’s ID to confirm the ID is valid. The system can validate government-issued IDs from virtually anywhere in the world, and facial match technology, adds yet another layer of identity verification.

Results

Instead of a cursory look and “best guess” to determine whether an ID is real, property managers use state-of-the-art technology to ensure prospective renters are who they say they are. Property owners have significantly reduced fraudulent rentals, and the legal costs and time required to evict fraudsters, bolstering their bottom lines. Moreover, the potentially life-saving technology has increased staff and resident security by reducing instances of fraudsters gaining entrance to properties and committing crimes and gives property managers peace of mind when they are alone with strangers touring vacant units. 

Business Impact

Multifamily owners and operators across the country are significantly reducing bad debt due to non-payers who rent with false IDs using CheckpointID’s new ID system, powered by IDScan.net. Safety on properties has also been significantly enhanced, and property managers find that even the presence of signage indicating CheckpointlD in use serves as a deterrent to potential criminals who may otherwise try to enter. Additionally, property managers are using the system to scan move-ins to reconfirm that the person who toured the unite is the same person moving into the unit. As a bonus, the system provides enhanced marketing insights such as demographic trends that helps property managers determine peak and low demand periods for staffing and promotional purposes.

In short, the collaboration with IDScan.net has provided CheckpointID’s clients with measurable, growth-producing results and is making a real difference for owners, staff, and residents nationwide.

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With a mission to enhance environments and experiences, IDScan.net develops technology for a safer and smarter world. Learn more about its solutions for the property management industry, including its award-winning visitor management solution.